1. Introduction
Welcome to Roboshift. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share and safeguard the information you provide when you visit our website (roboshift.ai) or use our service.

2. Data we collect
We may collect and process the following categories of personal data:

• Contact information (e.g., name, email address) when you request a demo, subscribe to updates or otherwise engage with us.
• Usage data: information about how you access and use our website (such as IP address, browser type, pages visited), collected via cookies and similar technologies.
• Uploaded data: if you use our service to upload files or datasets for transformation, we may process that data (subject to your instructions and applicable agreements).
• Communication data: any correspondence you send to us (via email, support, contact form) and associated metadata.

3. How we use your data
We use your personal data for:

• Providing, operating and improving our service.
• Responding to your requests, such as scheduling a demo or support queries.
• Sending you marketing communications (where you have consented or where permitted by law).
• Analytics and performance optimisation of our website and service.
• Compliance with legal obligations and protecting our rights.

4. Data sharing and disclosures

We do not sell your personal data. We may share your data with:

• Service providers and partners who assist us with hosting, analytics, marketing, and operations — under confidentiality obligations.
• Legal or regulatory authorities when required by law or to protect our rights, users or property.
• In connection with a merger, acquisition or sale of assets, in which case your data may be transferred as part of the business assets — but we will endeavour to require the transferee to respect this policy.

5. International transfers
Because our servers or service providers may be located in jurisdictions outside your own, your data may be transferred internationally. Where required, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your data.

6. Retention of data
We will retain your personal data only for as long as necessary for the purposes described above or to comply with legal obligations. For uploaded datasets, retention terms will be as set out in your service agreement or as otherwise agreed.

7. Your rights
Depending on your location you may have rights such as:

• Right of access to your personal data.
• Right to correct or update inaccurate data.
• Right to request deletion of your personal data (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
•  If you wish to exercise any such rights, please contact us at the contact details below.

8. Cookies and tracking technologies
We use cookies and similar technologies to track activity on our website, understand usage and improve our service. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features.

9. Security
We implement appropriate technical and organisational measures designed to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

10. Changes to this policy
We may update this privacy policy from time to time. When we make changes, we will post the updated version on this page and update the “last revised” date. Your continued use of our website or services after changes signifies your acceptance of the updated policy.

11. Contact us
If you have questions or concerns about this privacy policy or our processing of your personal data, please contact us at:
Email: hello@blocshop.io
Address: Revoluční 1, 110 00, Prague, Czech Republic